AIA Regional Chief Executive Non-Executive Director Chairman of the Board
Mr. Jacky Chan, is the Regional Chief Executive responsible for the Group’s businesses operating in Hong Kong and Macau, Singapore and Brunei, Indonesia, Philippines and Cambodia as well as the Group Agency Distribution. He is a director of various companies within the Group, including AIA Co. and AIA International. Mr. Chan has extensive life insurance industry experience having worked at AIA for the past 31 years. Prior to becoming a Regional Chief Executive, Mr. Chan was Chief Executive Officer of AIA Hong Kong and Macau since 2009. Previously, he held several senior positions including the Country Head of AIA China, responsible for overall business performance and results in China; Executive Vice President - Distribution & Marketing of Nan Shan Life Insurance - Taiwan; Senior Vice President & Head of Life Profit Centre of AIA - Asia (ex-Japan & Korea).
Mr. Chan holds a Bachelor of Science Degree from the University of Hong Kong. He is a Fellow of Society of Actuaries (FSA), a member of American Academy of Actuaries (MAAA) and a Fellow of Canadian Institute of Actuaries (CIA).
Executive Director Chief Executive Officer
Surendra Menon is the Chief Executive Officer of BPI-Philam Life Assurance Corporation. Prior to his appointment, Mr. Menon held the role of Regional Director for Bancassurance of the AIA Group. As a catalyst in the Bancassurance industry, he has built and developed various profitable businesses in Asia including Indonesia, Singapore, and the Philippines. He joined AIA in 2003 and was responsible for acquisition of 10 partnerships in Indonesia including BCA, CIMB, ANZ and was the Deputy CEO and CDO. He then became the subject matter expert for the AIA Group in Bancassurance for 2013 to 2015. Helping many countries in Asia with 2014 & 2015 focused on BPI-Philam in Philippines. As the current CEO, he has steered BPI-Philam to transform the business into one of the leading life insurance companies in Philippines.
Mr. Menon has actuarial, financial planning and investment management qualifications from UK, Singapore and Indonesia, respectively. Prior to joining AIA, he worked in DBS Bank in Singapore, BDNI Life in Indonesia, and the Insurance Corporation of Singapore (now known as Aviva in Singapore). He was also a director of GT Asset Management in forming the first mutual fund in Indonesia and, was a police inspector in the Singapore Police Force and Captain in the Singapore Civil Defense as part of his national service duty.
Cezar P. Consing
Cezar P. Consing, 59 years old, has been since 2013 President and Chief Executive Officer of Bank of the Philippine Islands (BPI), and a Senior Managing Director of Ayala Corporation, BPI's controlling shareholder. He has served on BPI's board of directors for 16 years (1995 - 2000, 2004 - 2007, 2010 - present), 5 years representing J.P. Morgan & Co., then BPI's second largest shareholder, and 3 years as an independent director. Mr. Consing serves as chairman of BPI's thrift bank, investment bank, UK bank, property and casualty insurance, leasing, and rental subsidiaries, and vice chairman of its foundation; and is also a board director of BPI's life insurance, asset management and micro finance subsidiaries. Mr. Consing is a member of BPI's executive committee, and is chairman of its credit and management committees.
Mr. Consing serves as Chairman of the publicly listed National Reinsurance Corporation, President and board director of Bancnet, Inc., and board director of LGU Guarantee Corporation, three industry consortium institutions where BPI is a minority shareholder.
Outside his association with BPI, Mr. Consing serves on the boards of four private companies: The Rohatyn Group, Sqreem Technologies, FILGIFTS.com and Endeavor Philippines. He has also served as an independent board director of three public companies: Jollibee Foods Corporation (2010 - present), CIMB Group Holdings (2006 - 2013) and First Gen Corporation (2005 - 2013). He is also a board director of the US-Philippines Society and a trustee of the Manila Golf Club Foundation. Mr. Consing has been a member of the Trilateral Commission since 2014.
Mr. Consing first worked for BPI, in corporate planning and corporate banking, from 1980 - 1985. He worked for J.P. Morgan & Co., based in Hong Kong and Singapore, from 1985 - 2004, rising to co-head or head the firm's investment banking business in Asia Pacific from 1997 - 2004, the last five years as President of J.P. Morgan Securities (Asia Pacific) Ltd. As a senior Managing Director of J.P. Morgan, Mr. Consing was a member of the firm's global investment banking management committee and its Asia Pacific management committee.
Mr. Consing was a partner at The Rohatyn Group from 2004 - 2013, headed its Hong Kong office and its private investing business in Asia, and was a board director of its real estate, and energy and infrastructure private equity investing subsidiaries.
Mr. Consing received an A.B. Economics degree (Accelerated Program), magna cum laude, from De La Salle University, Manila, in 1979. At university, he was a member of the student council, the student newspaper and the varsity track and field team. In recent years, he has served on the advisory committees of the university and its school of economics. Mr. Consing obtained an M.A. in Applied Economics from the University of Michigan, Ann Arbor, in 1980.
Mr. Kelvin Ang, Philam Life’s Chief Executive Officer is a home-grown talent with over 20 years of service in AIA. He has served in various Leadership and Agency Distribution roles across the AIA Group Office and the local Business Units – including Hong Kong, Malaysia, Indonesia, Vietnam and China. In his role as Chief Agency Officer of China and General Manager of Shanghai, he played a key role in the success of AIA China’s agency transformation. Mr. Ang also led the successful AIA-ING agency integration in Malaysia in 2015-2018. After his successful stint in AIA Malaysia, he was appointed as Regional Chief Agency Officer, with AIA Hong Kong, China and Vietnam in his portfolio, with the mission to future proof the business through digitalization and new market expansion.
Mr. Ang earned his Bachelor’s degree at the Royal Melbourne Institute of Technology in Australia and his Master’s degree in Business Administration from Bath University in United Kingdom. He is also currently a corporate member of the Philippine Life Insurance Association Inc. (PLIA).
STEPHANIE L. SY
Stephanie Sy is the CEO of Thinking Machines, a leading data science technology startup with offices in Manila and Singapore. Her company has published original research in artificial intelligence at top industry conferences such as the International Conference on Machine Learning. They are part of the UNICEF Innovation Fund for their work building open source artificial intelligence models to help address poverty and development issues. She is also a Board Member of Algorithmic Intelligence Pte. Ltd., an artificial intelligence consultancy in Singapore.
She has 9 years of experience building analytics platforms and artificial intelligence technologies at venture backed startups and Google Inc. She is an Asia 21 Young Leader (2020), was on the Forbes Asia 30 Under 30 list for Enterprise Technology (2018), and one of The Outstanding Women in the Nation’s Service (TOWNS) 2019. She graduated from Stanford University in 2011 with a degree in Management Science and Engineering.
MARIA CONSUELO A. LUKBAN
Ms. Lukban is the Senior Vice President and Head of the Strategic and Corporate Planning Department of Bank of the Philippine Islands (BPI). She is primarily responsible for financial planning and capital management, investor relations. She is also a member of the Board of Directors for BPI-Philam Life Assurance Inc. and National Reinsurance.
She has over 30 years of banking experience, taking on various senior roles within BPI as Head of Risk and Systems Management in its asset management and trust business (2000-2004), as Head of Product Development and Corporate Sales in its life insurance business (2004-2009), Head of Corporate Banking Marketing (2010-2011) and Deposit Products (2012-2017).
Ms. Lukban completed her MBA at the University of Chicago in 1992 and BS Management Engineering in 1986 at the Ateneo de Manila University.
Mr. Jesse Ang is an Independent Director of Bank of the Philippine Islands (BPI) Capital Corporation and BPI Asset Management and Trust Corporation.
After more than 18 years, Mr. Jesse Ang retired from the International Finance Corporation (IFC) in June 2018. Previously, he was the Resident Representative for the Philippines office of the International Finance Corporation. He has extensive financial sector expertise and a solid track record in putting together investment deals in infrastructure, including power, mining, water and telecommunications. He was the first Filipino to become the head of the IFC Philippine office. Since retirement, Jesse has joined BPI Capital and BPI AMTC as independent director.
He joined IFC Philippines in February 2000 as a Senior Investment Officer primarily responsible for business development. Prior to joining IFC, he was the Chief Financial Officer and Treasurer of the Philippine International Air Terminals Company based in Manila. He worked in New York City for several years in various capacities, such as Director of the Global Structured Finance department in ANZ Investment Bank, Vice President of the Trade and Commodity Finance department in Generale Bank and Assistant Vice President in Irving Trust Company. His work experience involved significant travel to Latin American countries such as Mexico, Chile, Colombia, Venezuela, Brazil and Argentina and East Asian countries including Korea, Taiwan, Hong Kong and the Philippines.
He earned his Master’s degree in Business Administration from the Wharton Graduate School of Business and a BS Industrial Engineering degree from the University of the Philippines.
MESSAGE FROM THE CEO
President and Chief Executive Officer
To our valued stakeholders,
In 2018, we continued with our pursuit of providing accessible and affordable insurance for the Filipino. Business continues to grow, closing the year with 1,098,180 in-force policies.
With the support of our partners – BPI, Citibank, our Institutional Distribution partners, and the Philam Group; our sales force and staff, and most importantly, our policyholders.
2018 was a fruitful year for BPI-Philam, we kicked off our Project Dominate (PD) Propel 5-year strategy focusing on customer centricity. There are five (5) Pillars to PD Propel, namely (1) Expand/Strengthen Distribution Channels, (2) Accelerate Productivity, (3) Strengthen Customer Retention, (4) Optimize Omni-Channel Approach, and (5) Complete Integration of Systems.
The first year of the PD Propel strategy anchored on making life insurance a core product of the bank, expanding the distribution channels, increasing productivity, and focusing on Protection and Wellness through Vitality as customer proposition.
A few notable achievements for the year include the record-breaking months of May and October in which over half a billion in annualized new premium (ANP) was generated and over 10,000 case submissions for each month. This was bolstered by the Euro Mastercard Visa (EMV) cards distribution activities of the bank wherein our salesforce participated.
Our sales and engagement for Philam Vitality are also higher than ever, 82% of our salesforce actively sell these Vitality-Integrated Products which makes up 39% of our total production today.
Our salesforce also grew by 25% in 2018, closing the year with a 1,306 headcount. This growth went hand in hand with the continuous expansion of the bank’s branch network. We now have at least one Bancassurance Sales Executive in every BPI branch, ready to serve our numerous customers.
We also continue to improve our operations, by further strengthening our efforts behind our ePlan Customer Portal, eADA auto-pay facility and our various digital efforts.
Of course, we do not forget to give back. We donated P4,180,754.00 to our Philam Foundation in 2018. We continue to support their Philam Paaralan, Philam SAVES and Alpha Initiative programs.
We are also very proud to once again be recognized by the World Finance Magazine as the “Best Life Insurance Company of 2018”. This now makes it 2 years in a row that BPI-Philam has been recognized for its efforts in providing affordable and accessible life insurance for every Filipino.
Again, we thank our policyholders; our partners in BPI, Citibank, Philam Life, the AIA Group; our employees, board of directors, shareholders, our host of resource and supply partners; and our friends from the media.
Together, we continue to empower every Filipino in leading healthier, longer, better lives.
Surendra Menon Chief Executive Officer
Chief Executive Officer
Chief Financial Officer
Head of Partnership Distribution Sales Channels
Head of Human Resources
Yvette Michelle Yao
Head of Partnership Distribution Digital and Data
Ma. Loisa Celorico
Head of Strategy and Customer Segments
Patrick Gerard Lim
Head of Partnership Distribution Support
Head of Shared Services Management
CELESTE JOY LINSANGAN
Head of Partnership Customer Marketing
Head of Non-Traditional Partnerships