Mr. Jose Teodoro K. Limcaoco, Filipino, born 1962, was elected as Director of BPI in February 2019 and is a member of Executive Committee. Previously, he served as President of BPI Family Savings Bank from 2010-2015 and President of BPI Capital Corporation from 2007-2010. He was also Officer-in-Charge for Ayala Life Assurance, Inc. in 2009 and Director/Chairman of Ayala Plans, Inc. in 2010-2011.
He is currently a Senior Managing Director and the Chief Finance Officer, Chief Risk Officer, Chief Sustainability Officer and Finance Group Head of Ayala Corporation, a Director of Globe Telecom, Inc., and Integrated Micro-Electronics, Inc., all PSE-listed companies. He is the Chairman of BPI AIA Life Assurance Corporation, AC Energy International, Inc. (formerly Presage Corporation), Darong Agricultural and Development Corporation and Zapfam Inc. He is the President and CEO of AC Ventures Holding Corp., AYC Finance Limited, AC International Finance Limited. He is the Vice Chairman of Lagdigan Land Corporation. He is the President of Liontide Holdings, Inc. and of Philwater Holdings Company, Inc. He is a Director of Ayala Hotels, Inc., AC Energy and Infrastructure Corporation (formerly AC Energy, Inc.), Ayala Healthcare Holdings, Inc., AC Infrastructure Holdings Corporation, Ayala Aviation Corporation, Asiacom Philippines, Inc., Ayala Group Legal, Michigan Holdings, Inc., AC Industrial Technology Holdings, Inc., A.C.S.T Business Holdings, Inc., Bestfull Holdings Limited, Purefoods International Limited, AYC Holdings Limited, AG Holdings Limited, Fine State Group Limited, AG Region Pte. Ltd., Ayala International Holdings Limited, Ayala International Pte. Ltd., Strong Group Limited, Total Jade Group Limited, VIP Infrastructure Holdings Pte. Ltd., AI North America, Inc., LICA Management Inc., and Just For Kids, Inc. He is the Treasurer of Ayala Retirement Fund Holdings, Inc.
Mr. Limcaoco joined Ayala Corporation as a Managing Director in 1998. Prior to his appointment as CFO in April 2015, he held various responsibilities including Trustee and Treasurer of Ayala Foundation, Inc., President of myAyala.com, and CFO of Azalea Technology Investments, Inc. He served as the President of the Chamber of Thrift Banks from 2013-2015. He was named as the ING-Finex CFO of the Year in 2018. He has held prior positions with JP Morgan & Co. and with BZW Asia.
He graduated from Stanford University with a BS Mathematical Sciences (Honors Program) in 1984 and from the Wharton School of the University of Pennsylvania with an MBA (Finance and Investment Management) in 1988.
AIA Regional Chief Executive Non-Executive Director
Mr. Jacky Chan - Aged 57, is the AIA Regional Chief Executive responsible for the Group’s businesses operating in Hong Kong SAR and Macau SAR, Mainland Chin, the Philippines, Korea and Taiwan. He is a director of various companies within the Group, including AIA Company Limited and AIA International Limited. Mr. Chan has extensive experience having worked at AIA for the past 33 years. Prior to becoming a Regional Chief Executive, Mr. Chan was Chief Executive Officer of AIA Hong Kong and Macau since 2009. Previously, he held several senior positions including the Country Head of AIA China, responsible for overall performance and results in China; Executive Vice President – Distribution & Marketing of Nan Shan Life Insurance – Taiwan; Senior Vice President & Head of Life Profit Centre of AIA - Asia (ex-Japan & Korea).
Mr. Chan holds a Bachelor of Science Degree from The University of Hong Kong. He is a Fellow of the Society of Actuaries (FSA), a member of American Academy of Actuaries (MAAA) and a Fellow of the Canadian Institute of Actuaries (CIA).
Executive Director Chief Executive Officer
Surendra Menon is the Chief Executive Officer of BPI AIA Life Assurance Corporation. Prior to his appointment, Mr. Menon held the role of Regional Director for Bancassurance of the AIA Group. As a catalyst in the Bancassurance industry, he has built and developed various profitable businesses in Asia including Indonesia, Singapore, and the Philippines. He joined AIA in 2003 and was responsible for acquisition of 10 partnerships in Indonesia including BCA, CIMB, ANZ and was the Deputy CEO and CDO. He then became the subject matter expert for the AIA Group in Bancassurance for 2013 to 2015. Helping many countries in Asia with 2014 & 2015 focused on BPI AIA in Philippines. As the current CEO, he has steered BPI AIA to transform the business into one of the leading life insurance companies in Philippines.
Mr. Menon has actuarial, financial planning and investment management qualifications from UK, Singapore and Indonesia, respectively. Prior to joining AIA, he worked in DBS Bank in Singapore, BDNI Life in Indonesia, and the Insurance Corporation of Singapore (now known as Aviva in Singapore). He was also a director of GT Asset Management in forming the first mutual fund in Indonesia and, was a police inspector in the Singapore Police Force and Captain in the Singapore Civil Defense as part of his national service duty.
Mr. Kelvin Ang, Chief Executive Officer of AIA Philippines, is a home-grown talent with over 20 years of service in AIA. He has served in various Leadership and Agency Distribution roles across the AIA Group Office and the local Business Units – including Hong Kong, Malaysia, Indonesia, Vietnam and China. In his role as Chief Agency Officer of China and General Manager of Shanghai, he played a key role in the success of AIA China’s agency transformation. Mr. Ang also led the successful AIA-ING agency integration in Malaysia in 2015-2018. After his successful stint in AIA Malaysia, he was appointed as Regional Chief Agency Officer, with AIA Hong Kong, China and Vietnam in his portfolio, with the mission to future proof the business through digitalization and new market expansion.
Mr. Ang earned his Bachelor’s degree at the Royal Melbourne Institute of Technology in Australia and his Master’s degree in Business Administration from Bath University in United Kingdom. He is also currently a corporate member of the Philippine Life Insurance Association Inc. (PLIA).
Jaime Urquijo is a senior manager at Ayala Corporation, currently seconded to the international business development team of AC Energy where he leads the frontier market team in developing utility scale solar and wind projects in markets like Myanmar and Bangladesh. Prior to AC Energy he was the head of business development at AF Payments, a joint venture between Metro Pacific and Ayala, which won a concession to replace the fare collection system of the LRT and MRT lines in metro manila. AF Payments was responsible for launching beep, the first interoperable and contactless transportation payment card in the country. He started his career at JP Morgan Asset Management in New York, where he was part of the Latin America team covering Mexico.
He currently serves as a board member of ACE Enexor Inc, a publicly traded oil and gas exploration company in the Philippines. He is also a board member of AC Industrial Technology Holdings Inc. and Merlin Solar Technologies Inc. He also serves as the co-president of the Notre Dame Club of the Philippines (Alumni Association) and is a board member of the Philippine Rugby Football Union (National Sports Association).
Jaime graduated from the University of Notre Dame in Indiana with a Bachelor of Arts degree in Political Science. He also holds a Master's in Business Administration from INSEAD, France.
Mr. Jesse Ang is an Independent Director of Bank of the Philippine Islands (BPI) Capital Corporation and BPI Asset Management and Trust Corporation.
After more than 18 years, Mr. Jesse Ang retired from the International Finance Corporation (IFC) in June 2018. Previously, he was the Resident Representative for the Philippines office of the International Finance Corporation. He has extensive financial sector expertise and a solid track record in putting together investment deals in infrastructure, including power, mining, water and telecommunications. He was the first Filipino to become the head of the IFC Philippine office. Since retirement, Jesse has joined BPI Capital and BPI AMTC as independent director.
He joined IFC Philippines in February 2000 as a Senior Investment Officer primarily responsible for business development. Prior to joining IFC, he was the Chief Financial Officer and Treasurer of the Philippine International Air Terminals Company based in Manila. He worked in New York City for several years in various capacities, such as Director of the Global Structured Finance department in ANZ Investment Bank, Vice President of the Trade and Commodity Finance department in Generale Bank and Assistant Vice President in Irving Trust Company. His work experience involved significant travel to Latin American countries such as Mexico, Chile, Colombia, Venezuela, Brazil and Argentina and East Asian countries including Korea, Taiwan, Hong Kong and the Philippines.
He earned his Master’s degree in Business Administration from the Wharton Graduate School of Business and a BS Industrial Engineering degree from the University of the Philippines.
Stephanie Sy is the CEO of Thinking Machines, a leading data science technology startup with offices in Manila and Singapore. Her company has published original research in artificial intelligence at top industry conferences such as the International Conference on Machine Learning. They are part of the UNICEF Innovation Fund for their work building open source artificial intelligence models to help address poverty and development issues. She is also a Board Member of Algorithmic Intelligence Pte. Ltd., an artificial intelligence consultancy in Singapore.
She has 9 years of experience building analytics platforms and artificial intelligence technologies at venture backed startups and Google Inc. She is an Asia 21 Young Leader (2020), was on the Forbes Asia 30 Under 30 list for Enterprise Technology (2018), and one of The Outstanding Women in the Nation’s Service (TOWNS) 2019. She graduated from Stanford University in 2011 with a degree in Management Science and Engineering.
MESSAGE FROM THE CEO
President and Chief Executive Officer
To our valued stakeholders,
We entered 2020 on a high note right after the celebration of our 10th year anniversary and the completion of our home office renovation, hopeful for what the year had to offer. But what greeted us was something truly unexpected.
The first quarter saw the confirmation of the first COVID-19 case in the Philippines at the end of January and by mid-March, a third of the country was swiftly placed under community quarantine. Movement became very limited for many.
To put the health of our people first, we shifted our head office teams to work from home. For our salespeople whose branches of assignment were closed, they began working from home, while those who could still report to branches, did so.
As we witnessed the spread of the virus throughout the country, a realization came to many: the need for life insurance. A heightened awareness for its need became apparent, driving citizens to reach out to the insurance companies anew, seeking to protect themselves and their families. Although some are still hesitant to spend large amounts on insurance coverage, more and more Filipinos are starting to see that protection truly is a necessity.
In response to the Bayanihan to Heal as One Act, extended grace periods and alternate ways to pay were put into place, helping our clients who may have been experiencing cashflow or finance troubles brought upon by the pandemic.
By September, we launched our FREE COVID-19 life insurance coverage program with a target to cover one million Filipinos. Amid all the uncertainty and anxiety that came with the pandemic, we had to keep in mind that helping our clients take care of their loved ones and protect what mattered most to them was our priority. As of March 2021, we have paid out Php3,000,000 in claims.
With this rise in demand and interest, we were fortunate enough to be one of the few companies that, instead of letting people go, had to take more employees in – 881 throughout 2020 alone. We needed to empower our salespeople faster than ever before.
As our sales force grew, our various digital enhancement projects had to keep up. Many that were scheduled for a later time in 2020, or even beyond the year, had to be executed right away.
Starting our digital transformation journey years ahead prepared us for the changes that were quickly put in place: our Leads Management System (LMS) was pushed to its limits and came through; an eKYC (e-Know Your Customer) process was introduced; our digital payment channels were enhanced for our customers’ convenience; Bessie, our chatbot available on Facebook Messenger and Viber, was also launched to add another way for us to be there for our customers 24/7; our Coffee Closing Project was implemented to help clients get insured in just three steps and within 20 minutes; and of course, Fusion, AIA Philam Group’s AI-powered and award-winning digital underwriting platform.
2020 also saw the launch of MedLife Protect Plus, a life insurance product that is the first of its kind, combining the protection of life insurance, health insurance, and investment. Created in partnership with leading healthcare administration firm, AVEGA, MedLife Protect Plus quickly garnered the attention of those who did not have any existing health insurance or simply wanted to upgrade their coverage. It was another milestone product that allowed us to continue with our mission of providing affordable and accessible life insurance for all.
All these endeavors throughout the year provided us the honor of being awarded yet again by World Finance as the Best Life Insurance Company in the Philippines. We are very proud to have the distinction of being acknowledged as an industry leader for five years in a row.
We welcome 2021 with a renewed hope, looking forward to not only our recovery, but the country’s as well. Together with all the stakeholders of BPI AIA, we look forward to ‘owning the future’ in this brave new world.
Surendra Menon Chief Executive Officer
Chief Executive Officer
Chief Financial Officer
Head of Partnership Distribution Sales Channels
Head of Human Resources
Yvette Michelle Yao
Head of Partnership Distribution Digital and Data
Ma. Loisa Celorico
Head of Strategy and Customer Segments
Patrick Gerard Lim
Head of Partnership Distribution Support
Head of Shared Services Management
CELESTE JOY LINSANGAN
Head of Partnership Customer Marketing
Head of Non-Traditional Partnerships